Seller: Animoca Brands Co., Ltd.
Sales Supervisor: Kensuke Amo
Address: 2nd Floor, H-CUBE KITAAOYAMA, 3-13-7 Kita-Aoyama, Minato-ku, Tokyo, 107-0061, Japan
Phone Number: 03-6450-5627 * For inquiries, please contact us via the email address listed in the "Contact Information" section below.
Office Hours: Weekdays 10:00 AM - 6:00 PM
Secretariat E-mail: info-abkk@animocabrands.com
The product price is the amount (tax included) displayed on this site or the specified sales site.
Depending on the product, there may be restrictions on the countries where purchases can be made.
In principle, payment is required at the time of application. If payment cannot be confirmed, the order will be canceled.
We do not accept product exchanges, returns, or cancellations for reasons attributable to the customer.
If the product is defective, damaged, or incorrect, we will accept returns or exchanges at our expense.
In such cases, the customer must notify us within 7 days of receiving the product, using the method specified by our company. Upon receipt of the returned item (via collect-on-delivery), we will exchange it for a proper item.
The shipping costs for returning and resending the product will be borne by our company.
If a replacement item cannot be arranged, we will refund the total sales price of the product.
The delivery of physical products will be at the applicant's expense. The price will vary depending on the destination country, so please check the amount displayed at the time of application.
Some areas do not support the delivery of physical products. If the country name is not displayed at the time of applying for a physical product, please understand that it is not available.
Physical products will be delivered through the shipping company selected by our company or the manufacturer.
Physical products will be manufactured based on applications collected over a certain period. Shipping may take up to a maximum of two months, depending on the area.
In case of delays due to bad weather, the circumstances of the shipping company, or other reasons, we will notify you by email or other means.
Please note that shipments are not made on weekends, holidays, or the company's specified non-business days.
In principle, products will be delivered via postal services. However, for certain products, delivery may be handled by a different shipping company.
Payments made on this site can be done via credit card (VISA, MASTER, JCB, Diners, AMEX), Apple Pay, or Google Pay. Please refer to the respective sales sites for payment methods for purchases made on third-party sales platforms specified by our company.
Please pay the total sales price of the product at the time of purchase.
Only lump-sum payments are accepted. Please be advised.
For transaction security, if the purchaser and the cardholder do not match, the transaction may not be processed. Additionally, for some high-value products, we may contact you to confirm your identity. If payment approval cannot be obtained from the card company or the payment agency, we may contact you by phone or email.
If payment approval cannot be obtained, the order will be canceled. Thank you for your understanding.
For security reasons, we do not send receipts for credit card transactions. Please check the statement sent by your card company.
Our site uses SSL/TLS to ensure that credit card information is encrypted during transmission. Please be assured.
If damage occurs to the customer due to reasons attributable to our company or due to non-conformity of the product purchased from our company, we will compensate for direct damages, up to the amount of the sales price. Please contact us through the "Contact Information" section.
Established on December 1, 2024
Updated on March 3, 2025